Bilingual Senior Branch Manager (English and Spanish) - Remote

Overview

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.

In Short

• Responsible for overall profitability by directing sales and business development.
• Leads team through coaching, performance management, and setting priority.
• Builds and develops branch staff.
• Identifies customer needs through M&T sales processes.
• Proactively prospects and grows Business Banking relationships.
• Engages with all team members and business partners.
• Independently processes Business Banking loan requests up to $100,000.
• Ensures compliance with operational, security and control policies.
• Completes other related duties as assigned.
• Responsible for staffing and performance appraisals.

Requirements

• Bachelor’s degree or four years relevant experience.
• Minimum three years sales experience.
• Minimum two years managerial experience.
• Life/Accident and Health Insurance licensing required within 18 months.
• Strong knowledge of Business Banking products.
• Excellent communication and interpersonal skills.
• Strong organization and time management skills.
• Proven ability to demonstrate exceptional customer service.
• Experience with common PC software.
• Bilingual/Spanish preferred.

Benefits

• Competitive salary and pay for employees.
• Medical and retirement benefits.
• Forty hours of paid volunteer time each year.
• Support for growth and development of team members.
• Commitment to fair and equal employment opportunities.