Sales & Customer Success Representative - Remote

Overview

As a Sales & Customer Success Representative at Magnolia Home Inspections, you will be the first point of contact for homebuyers, real estate agents, and investors, guiding them through the inspection process and ensuring an exceptional experience.

In Short

• Turn inbound inquiries into long-term client relationships.
• Guide clients through the inspection process.
• Answer questions and earn client trust.
• Ensure exceptional client experience before, during, and after inspections.
• Meet weekly booking and conversion goals.
• Maintain transparent CRM notes for team communication.
• Receive positive customer feedback.
• Generate strong referral volume.

Requirements

• Driven and service-minded professional.
• Strong communication skills.
• Ability to build trust with clients.
• Experience in sales or customer service preferred.

Benefits

• Opportunity to work in a supportive team environment.
• Potential for career growth within the company.