Systems Project Engineer - Remote

Overview

Systems Project Engineers are the highest tier of support in Information Technology and are expected to maintain the standard for work ethic, client communication, and technical knowledge. As a Project team member, the Senior Systems Engineer is accountable for handling a wide variety of projects and initiatives.

In Short

• Implement and deliver on project scopes while working closely with the project management team
• Drive best practice deliveries for project solutions
• Interact with clients using professionalism and promptness
• Jointly solve problems through collaboration with team members
• Provide quality customer service skills in all forms of communication
• Collaborate with other technicians on escalated customer support requests
• Document resolutions and build knowledge base articles
• Take proactive measures on incidents to help prevent further issues
• Troubleshoot advanced problems with a high-level overview of client environments
• Engage in continued certification training to improve their skillset

Requirements

• Formal education preferred Associates/Bachelor’s degree or technical equivalent
• Minimum of 5 years' experience administering/supporting technologies relevant to systems engineering
• Industry certifications including Microsoft, VMware, Azure, or AWS certifications recommended
• Experience with Exchange, Microsoft Office 365, Hybrid Solutions, and Migration
• Knowledge of Hosted and Cloud Solutions (Azure & AWS)
• Experience with Virtualization including VMware and Hyper-V
• Familiarity with Active Directory, Windows Server, and Linux
• Knowledge of security practices and policies

Benefits

• 100% permanently remote position
• Extensive paid time off including paid holidays and float holidays
• Highly competitive and flexible medical, dental, and vision benefits plans
• 401(k) with generous employer match
• Full reimbursement for approved professional certification
• Monthly mobile phone plan and internet service stipend