Bilingual Executive Support Specialist - Remote

Overview

A leading property funding and mortgage brokerage firm specializing in providing accessible loan programs and financial solutions to diverse communities across the United States is seeking a bilingual executive support specialist to enhance client relationship management, streamline communication processes, and expand outreach initiatives.

In Short

• Follow-up with clients regarding appointments and paperwork
• Handle bilingual client communications via email and phone
• Support the closing process through prospect nurturing
• Assist in setting up and managing Zoom webinars
• Manage participant interactions during live sessions
• Assist in setting up and managing Facebook advertising campaigns
• Manage calendar and appointments using MS Outlook
• Coordinate through MS Teams and Monday.com
• Fluent bilingual proficiency in Spanish and English
• Proven experience in executive assistance and client support

Requirements

• Fluent bilingual proficiency in Spanish and English (written and verbal)
• Proven experience in executive assistance and client support
• Experience with webinar management and social media platforms
• Proficiency in required tools (High Level CRM, Canva, MS Office Suite or equivalent)
• Background in customer service or client relations

Benefits

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system
• 40 hours per week
• Occasional weekend availability for urgent matters