Customer Success Specialist - Freelance, Remote

Overview

As a freelance Customer Success Specialist, you'll have the opportunity to work with diverse clients across multiple industries, leveraging your specific expertise in a flexible work arrangement.

In Short

• Building a dynamic talent pool of Customer Success Specialists.
• Work with various clients across multiple industries.
• Flexible work arrangement based on your skills and availability.
• Opportunities at every level from entry to expert positions.
• Access to diverse projects and professional development.
• Competitive rates based on experience level.
• Quick matching to relevant opportunities.
• Mentorship possibilities from experienced analysts.
• Work on projects that match your schedule and interests.
• Potential for growth from basic to complex projects.

Requirements

• Bachelor's degree in Business, Communications, or related field.
• 2+ years of customer-facing experience in SaaS or technology industry.
• Proven track record of managing and growing customer relationships.
• Strong analytical skills with experience in data-driven decision making.
• Excellent verbal and written communication skills.
• Experience with CRM systems and customer success platforms.
• Proficient in strategic account planning and project management.
• Skills in data analysis and reporting.
• Presentation skills and business process analysis.
• Stakeholder management and ROI calculation.

Benefits

• Flexible engagement with projects that match your schedule.
• Growth potential with opportunities to learn and progress.
• Access to diverse projects across industries.
• Competitive compensation based on experience.
• Professional development opportunities.
• Fast-tracked matching to relevant opportunities.
• Mentorship from experienced professionals.
• Work from home with required equipment.
• Potential for full-time or part-time opportunities.
• Payment made via Deel.