Freelance Customer Success Specialist - Remote

Overview

We are building a dynamic talent pool of Customer Success Specialists across all experience levels to match with various client opportunities. As a freelance Customer Success Specialist, you'll have the opportunity to work with diverse clients across multiple industries, leveraging your specific expertise in a flexible work arrangement.

In Short

• Submit your application with detailed information about your expertise
• Complete our skills assessment and technical evaluation
• Join our talent pool if qualified
• Get matched with relevant client projects based on your skills and availability
• Accept projects that interest you and match your schedule

Requirements

• Bachelor's degree in Business, Communications, or related field
• 2+ years of customer-facing experience in SaaS or technology industry
• Proven track record of managing and growing customer relationships
• Strong analytical skills with experience in data-driven decision making
• Excellent verbal and written communication skills
• Experience with CRM systems and customer success platforms
• Proficient in strategic account planning, project management, and data analysis

Benefits

• Opportunities at every level from entry-level to expert positions
• Flexible engagement with projects that match your schedule
• Growth potential with varied client projects
• Mentorship possibilities from experienced analysts
• Competitive rates based on experience level