Senior Customer Marketing Manager - North America - Remote

Overview

The Senior Customer Marketing Manager will design and deliver world-class customer marketing campaigns and communications targeted at existing M-Files customers, ensuring consistent engagement and value delivery.

In Short

• Design and execute customer marketing programs.
• Manage global customer marketing webinars and North America events.
• Collaborate with global marketing team for optimized campaign materials.
• Manage product launch communications and align KPIs.
• Create content that supports customer lifecycle and success stories.
• Deliver customer communications through various channels.
• Analyze and report on campaign impacts.
• Support customer advocacy efforts to showcase solution value.

Requirements

• Experience in customer marketing or similar roles.
• Strong understanding of account-based marketing strategies.
• Excellent communication and project management skills.
• Ability to analyze campaign performance metrics.
• Familiarity with digital marketing tools and platforms.
• Strong collaboration skills to work with cross-functional teams.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaborate with teams across North America and Europe.
• Contribute to meaningful customer engagement initiatives.
• Flexibility in a remote work setting.