IT User Access Analyst - Remote

Overview

An exciting opportunity to join the team as a User Access Analyst, responsible for managing account access, modifications, and removals within the organization.

In Short

• Remote work with occasional travel to Lookers Dealership.
• Full-time permanent contract.
• Salary range of £23,500 - £26,500 depending on experience.
• 37.5 hours per week, Monday to Friday.
• Focus on user access management and ensuring compliance with SLAs and KPIs.
• Strong emphasis on customer service and relationship building.
• Encouragement of a proactive security culture.
• Collaboration with IT teams to improve processes and service delivery.
• Opportunity for career development and training.
• Comprehensive benefits package including health and wellbeing support.

Requirements

• Excellent customer service skills.
• Self-motivated and able to work under pressure.
• Experience with computing systems, preferably with helpdesk systems.
• Strong analytical skills and methodical approach.
• Ability to conduct remote training effectively.
• Advocate for security best practices.
• Team player with a collaborative mindset.

Benefits

• Competitive salary with structured pay progression.
• Generous annual leave increasing with service.
• Enhanced family leave policies.
• Access to discounted technology purchases.
• Health and wellbeing support including eyecare and dental insurance.
• Financial wellbeing services including pay access and will writing.
• Discounted gym memberships and travel insurance.