Customer Support Executive (Telugu Speaker) - Remote

Overview

Lokal App is excited to welcome a dedicated and enthusiastic Customer Support Executive who is fluent in Telugu to our team. Our app aims to empower local communities by providing users with access to essential services and information. As a Customer Support Executive, you will be instrumental in offering outstanding support to our Telugu-speaking users, ensuring they have a seamless and enjoyable experience with our platform.

In Short

• Respond to customer inquiries promptly and effectively in Telugu.
• Assist users with app functionality and troubleshoot any issues they encounter.
• Provide insightful feedback gathered from customer interactions to improve services.
• Document customer queries and resolutions accurately for record-keeping.
• Collaborate with team members to resolve complex issues efficiently.
• Maintain high levels of customer satisfaction and strive for excellence in service delivery.
• Engage users to foster a positive relationship and build community trust.

Requirements

• Fluency in Telugu.
• Strong communication skills.
• Ability to troubleshoot and resolve issues.
• Experience in customer service is a plus.
• Team player with a collaborative mindset.

Benefits

• Opportunity to grow your career in a tech-driven environment.
• Work in a vibrant and collaborative atmosphere.
• Make a significant impact on users' experiences.