Office Assistant - Remote

Overview

The Office Assistant will manage schedules, documentation, and client interactions for a professional cleaning company, ensuring smooth operations and customer satisfaction.

In Short

• Manage schedules, meetings, and appointments for executives and team members.
• Organize office documentation and records related to cleaning services.
• Serve as a point of contact for clients, addressing inquiries and ensuring satisfaction.
• Handle client complaints and service requests professionally.
• Assist cleaning staff with scheduling and route coordination.
• Communicate work orders and job assignments to the cleaning crew.
• Organize appointments for cleaning services efficiently.
• Provide support in sales processes, including preparing quotes.
• Maintain client relationships and encourage repeat business.
• Track client history for personalized service.

Requirements

• Previous administrative or office assistant experience preferred.
• Strong organizational and time management skills.
• Basic understanding of CRM systems.
• Excellent verbal and written communication skills.
• Ability to handle sensitive situations with professionalism.
• Strong accuracy in tasks.
• Ability to collaborate effectively with different departments.

Benefits

• Opportunity to work in a professional environment.
• Gain experience in customer service and administrative tasks.
• Supportive team atmosphere.