LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

In Short

Architect, Design and implement business software and underlying APIs
Work with Product Management to create delightful user experiences
Create platform-independent code that can be run on multi-browser, multi-OS environments
Play a critical role in all architecture, coding, testing, and deployment decisions.
Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
Provide technical documentation for the solutions that you implement
Collaborate with peers on specifications, code reviews, and testing.
Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
Meet KPIs for engineering team and be responsible for them on a weekly basis
Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand.
Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

Requirements

4+ years experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
Experience building applications using MongoDB.
Experience with data aggregation models for multiple data sources.
Experience building Enterprise class Multi-tenant SaaS application platform
Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
Experience with frameworks like Jest, Mocha, or Nock.
Experience instrumenting code for gathering production performance metrics.
Experience with Agile development methodology.
Preference to candidates with experience integrating telephony, CRM, or CTI applications.
Preference to candidates with MEAN stack experience.
Ability to work independently with minimal supervision.

Benefits

Health: Medical, Dental, and Vision
Time away: Vacation and holidays
Development: Generous tuition reimbursement and access to internal professional development resources.
Equal opportunity employer