Director of Product (Analytics) - Remote

Overview

This candidate will join LivePerson’s Global Product organization as the Principal Technical Product Manager for critical Conversational AI components within Conversation Builder, LivePerson’s Bot Building suite.

In Short

• Develop and articulate a clear product vision and strategy for brand experiences in Conversational AI.
• Define, review feature requests, and prioritize product features and enhancements.
• Create and maintain a detailed product roadmap.
• Collaborate closely with Engineering, Design, Sales, Marketing, and Customer Success teams.
• Create and consolidate program timelines for project objectives.
• Champion a user-centric approach to product development.
• Conduct ongoing market research and analysis.
• Engage directly with customers to gather feedback.
• Collaborate with Marketing and Sales teams on go-to-market strategies.
• Define key performance indicators (KPIs) for product initiatives.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred).
• 10+ years of experience in product management.
• Experience building Conversational AI products preferred.
• Strong analytical skills and data-driven decision-making.
• Excellent communication, collaboration, and leadership skills.
• Experience working with enterprise customers.
• Passion for innovation and solving complex problems.

Benefits

• Health: medical, dental, and vision insurance.
• Time away: Public holidays and discretionary PTO.
• Financial: 401K, ESPP, life insurance, and disability coverage.
• Family: parental leave and maternity support.
• Development: Access to professional development resources.
• Additional: 24/7 access to professional counselors and exclusive perks.