Remote Otter LogoRemoteOtter

Support Specialist (Permanent Work From Home) - Remote

Posted 5 days ago
Customer Service
Full Time
Worldwide

Overview

The Support Specialist role involves providing exceptional customer service and technical support to clients globally while working from home.

In Short

  • Engage positively with customers and team members.
  • Utilize troubleshooting techniques to resolve customer issues.
  • Maintain customer health and retention.
  • Assist with new platform releases.
  • Track product issues and bugs to resolution.
  • Provide feedback for product improvements.

Requirements

  • Proven experience in technical support and customer service.
  • Experience with Phone, Email, Ticketing, and Live Chat.
  • Knowledge of iOS, Android, OSX, and Windows platforms.
  • Familiarity with API concepts.
  • Experience troubleshooting in a software environment.

Benefits

  • Flexible work environment.
  • Career opportunities in a growing company.
  • Participate in a global culture.
  • Competitive salary package.
  • Health and wellness benefits.
  • 15 days vacation and 10 days sick leave.
  • Mental health support services.
Lightspeed Commerce logo

Lightspeed Commerce

Lightspeed Commerce is a dynamic and innovative company specializing in eCommerce solutions, particularly known for its successful Lightspeed C-Series product. With a strong presence in the BeNeLux market and growing traction in North America, Lightspeed is dedicated to empowering merchants by providing impactful products that address customer feedback. The company fosters a flexible work environment that encourages career growth and collaboration among diverse teams, making it an ideal place for motivated individuals looking to make a significant impact in the retail and eCommerce industry.

Share This Job!

Save This Job!

Similar Jobs:

AO Globe Life logo

Work From Home Customer Support Specialist - Remote

AO Globe Life

3 weeks ago

Join Globe Life AO as a remote Customer Support Specialist with uncapped earning potential and flexible hours.

USA
Full-time
Customer Service
100000USD/year

A.S.L.C

Work-From-Home Production Support Specialist - Remote

AO SOUTH - Lisa Cassidy

4 weeks ago

Join a fully virtual team as a Work-From-Home Production Support Specialist, providing exceptional service to clients with a flexible schedule.

USA
Full-time
Customer Service

Sato

Work from Home Sales Specialist - Remote

Sato

9 weeks ago

Join our team as a Work from Home Sales Specialist and unleash your earning potential with uncapped commissions and comprehensive training.

USA
Full-time
Sales / Business

G.E.E.A

Enrollment Specialist - Work From Home - Remote

Global Elite Empire Agency

6 weeks ago

Join our team as an Enrollment Specialist, working from home to help families secure their financial futures.

TX, USA
Full-time
Sales / Business

B.A.P

Work-From-Home Travel Specialist - Remote

Believe Advertising & PR

10 weeks ago

Join us as a Work-From-Home Travel Specialist and turn your passion for travel into a rewarding career.

Worldwide
Full-time
Sales / Business