Programme Manager - Remote

Overview

As a Programme Manager at Lifecycle Software, you will manage a multi-skilled delivery team to deliver complex programmes in the telecoms industry, ensuring high-quality service and customer satisfaction.

In Short

• Lead a multi-disciplinary team to deliver complex programmes.
• Manage project scope, budget, and timeline.
• Ensure high-quality delivery of telecom solutions.
• Directly manage major projects and teams.
• Build strong client relationships and drive customer satisfaction.
• Oversee project governance and delivery methodology.
• Identify and win incremental business with clients.
• Foster a culture of continuous learning and mutual trust.
• Support team members’ professional growth.
• Collaborate across departments to ensure project success.

Requirements

• Strong background in project management within telecoms.
• Experience managing a medium-sized team.
• Exceptional customer service and communication skills.
• Proactive problem-solving abilities.
• Familiarity with project planning tools.
• 10+ years in project management, 5+ years as a Programme Manager.
• Ability to produce clear project documentation.
• Experience with Agile and Waterfall methodologies.
• Strong commercial awareness and dispute management skills.
• Telecoms billing and CRM experience preferred.

Benefits

• Flexible working environment.
• Competitive salary and commission package.
• Healthcare and wellbeing schemes.
• Life insurance.
• No working on your birthday.
• Holiday purchase scheme.
• Bonus scheme.
• Pension plans.
• Income protection insurance.
• Continuous professional development opportunities.