Field Service Technician - Remote

Overview

Join us as we empower the world to work out, creating healthier lives together. As a Field Service Technician with Life Fitness / Hammer Strength, you will manage an assigned service territory in the San Diego, CA region, visiting commercial and consumer customer locations to diagnose/troubleshoot, repair, and complete preventative maintenance on fitness equipment.

In Short

• Manage service territory in San Diego, CA.
• Diagnose and troubleshoot fitness equipment issues.
• Conduct preventative maintenance on equipment.
• Build relationships with customers and sales partners.
• Manage daily workload and scheduling.
• Maintain service records and reports.
• Travel up to 85% of the time.
• Work in compliance with health and safety procedures.
• Participate in regional trade shows.
• Collaborate with a geographically distributed team.

Requirements

• 3+ years of experience in technical troubleshooting.
• High school diploma or GED required.
• Associate's degree in electronics preferred.
• Proficiency in diagnosing electro-mechanical issues.
• Strong organization and communication skills.
• Ability to lift and carry heavy equipment.
• Valid state driver's license required.
• Basic proficiency with Microsoft Office Suite.
• Experience with Oracle or comparable ERP preferred.
• Ability to adapt quickly in a deadline-driven environment.

Benefits

• Competitive pay with base salary + commission.
• 401(k) savings plan with employer match.
• Comprehensive wellness benefits.
• Employee discounts on products and services.
• Paid time off and holidays.
• Tuition assistance and professional development opportunities.
• Mobile allowance for business-related cell phone use.
• Supportive work environment fostering growth.
• Eligibility for bonuses based on performance.
• Equal opportunity employer with inclusive practices.