Marketing and Client Experience Director - Remote

Overview

The Marketing and Client Experience Director at Legacy Tree Genealogists will oversee marketing strategies, enhance client experiences, and lead project management teams in a remote setting.

In Short

• Direct marketing, sales, and project management teams.
• Enhance client experience from initial contact to project completion.
• Manage team managers and oversee company growth.
• Implement and monitor marketing strategies for effectiveness.
• Adjust pricing and monitor sales and lead conversions.
• Work directly with clients to understand processes.
• Participate in company decision-making and policy setting.
• Lead strategic initiatives as opportunities arise.
• Attend marketing events and company retreats.
• Full-time remote position with flexible hours.

Requirements

• 5+ years of management experience.
• 3+ years of hands-on digital marketing experience.
• Experience with affiliate marketing relationships.
• Strong leadership and communication skills.
• Solution-oriented and creative problem solver.
• Detail-oriented and self-starting mindset.
• Familiarity with genealogy research is a plus.
• Quiet workspace without distractions.

Benefits

• 100% remote work with occasional travel.
• Full-time benefits including medical, dental, and vision.
• 401k matching and PTO.
• Participation in company bonus program.
• Flexible schedule with regular business hours availability.