Remote Sales Call Center Specialist

Overview

The Remote Sales Call Center Specialist engages with potential members through phone contact, scheduling VIP tours in medical centers, and educating them about the services offered.

In Short

• Handles inbound calls from potential new members.
• Maintains acceptable call metrics and performance standards.
• Schedules VIP tours of medical centers.
• Invites prospects to local community events.
• Grows and nurtures potential members toward becoming new patients.
• Knowledge of Medicare and Medicare Advantage programs preferred.
• Strong verbal communication skills including active listening.
• Experience in customer care sales is a plus.
• Proficient with computer and web-based applications.
• Bilingual (Spanish or Creole) is a plus.

Requirements

• High school diploma or equivalent required.
• 1-3 years of related phone contact work experience required.
• Successful experience in a service industry is strongly preferred.
• Experience working with seniors or Medicare eligible individuals.

Benefits

• Great compensation and comprehensive benefits.
• Career development and advancement opportunities.
• Work-life balance.
• Opportunity to make a difference in people's lives.