Home-Based Sales Assistant - Remote

Overview

The Home-Based Sales Assistant will support a U.S.-based partner in the promotional products industry, ensuring smooth order management and high-quality customer service.

In Short

• Manage backend order processes and customer service.
• Assist sales executives with order management.
• Coordinate with vendors for timely delivery.
• Utilize software tools for order tracking and management.
• Respond to customer inquiries regarding orders and invoices.
• Ensure accuracy in order processing and documentation.
• Maintain customer records and manage shipping logistics.
• Work remotely with flexible hours aligned with U.S. operations.
• Participate in company training and development programs.
• Contribute to a positive team culture focused on growth.

Requirements

• Bachelor's degree in Marketing, Communications, or related field.
• 1-2 years of experience in customer service or order management.
• Strong verbal and written communication skills in English.
• Proficient in Microsoft and Google applications.
• Basic knowledge of Adobe Illustrator and Photoshop.
• Familiarity with e-commerce or promotional industry software.
• Detail-oriented with strong organizational skills.
• Ability to work independently with minimal supervision.
• Comfortable with social media marketing.
• Available to work overnight shifts in Philippine time.

Benefits

• Industry-leading salary packages.
• Permanent work-from-home setup.
• Company equipment provided.
• Internet stipends upon regularization.
• HMO coverage and PTO credits.
• Career skills training courses.
• Company culture focused on personal and professional growth.
• Monthly employee appreciation events.
• Participation in major company events.
• Supportive team environment.