Technical Support Officer (Projects) - Remote

Overview

The Technical Support Officer (Projects) will be responsible for improving the incomes of older residents across Lancashire by providing support and guidance regarding welfare rights.

In Short

• Full-time position with fixed-term until March 2029.
• Salary range of £25,989 to £28,142 per annum.
• Role includes remote/home working options.
• Focus on welfare rights for older residents.
• Join a supportive team with ongoing training.
• Empathy and patience are essential skills.
• Opportunity to make a meaningful difference in the community.
• Flexible working hours supported.
• Development and support provided for personal growth.
• Applications from both full-time and part-time candidates are welcome.

Requirements

• Experience or understanding of welfare benefits for older people is beneficial.
• Strong communication skills and the ability to explain complex information clearly.
• Empathy and a natural ability to build trust with vulnerable individuals.
• Ability to work collaboratively with partner organizations.
• Resilience in supporting individuals facing challenges.
• Commitment to ongoing training and development.
• Flexibility in working hours and location.
• Interest in social justice and improving community welfare.

Benefits

• Access to a wide range of employee benefits.
• Support for wellbeing and mental health.
• Opportunities for career advancement and personal growth.
• Inclusive workplace culture that values diversity.
• Flexible working arrangements to accommodate personal needs.
• Discounts on various services and activities.
• Long-service awards and recognition programs.