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ZenMaid Virtual Assistant - Remote

Posted 4 days ago
Customer Service
Part Time
Mexico
$5 - $8/hour

Overview

A dedicated and motivated ZenMaid Virtual Assistant is needed to assist with managing cleaning business operations, ensuring smooth operations and high customer satisfaction.

In Short

  • Assist in maintaining and optimizing the cleaning schedule using ZenMaid.
  • Coordinate with team members for effective service coverage.
  • Handle customer inquiries and bookings through various communication channels.
  • Provide exceptional customer service and address issues promptly.
  • Support administrative tasks related to billing and invoicing.
  • Track customer job history and feedback for service improvement.
  • Work closely with cleaning staff to streamline operations.
  • Participate in team meetings to discuss performance enhancements.

Requirements

  • Experience with ZenMaid or similar scheduling software.
  • Strong communication skills.
  • Ability to manage multiple tasks efficiently.
  • Customer service experience.
  • Detail-oriented and organized.

Benefits

  • Flexible working hours.
  • Opportunity for negotiation based on experience.
  • Work from home.
Lago logo

Lago

Lago is a forward-thinking company focused on enhancing online retail initiatives across major platforms such as Amazon, Walmart, and Shopify. They are dedicated to driving growth in the digital landscape by optimizing ecommerce operations and improving customer experiences. With a collaborative approach, Lago brings together cross-functional teams in marketing, product development, and analytics to ensure the successful execution of ecommerce projects. The company values innovation and results-driven professionals who are passionate about shaping the future of their brand in the competitive ecommerce space.

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