Inbound Sales & Fulfillment Virtual Assistant - Remote

Overview

We are looking for a proactive, detail-oriented, and customer-focused Virtual Assistant to support inbound sales operations and order fulfillment for a fast-growing custom apparel business.

In Short

• Support inbound sales operations and order fulfillment.
• Respond quickly to inbound emails, calls, and inquiries.
• Build and manage quotes and invoices.
• Set up online stores tailored to customers.
• Log and track leads using Pipedrive CRM.
• Collaborate with production and support teams.
• Ensure accurate order processing and communication.
• Deliver high standards of customer experience.
• Coordinate with production and logistics teams.
• Proactively follow up with potential customers.

Requirements

• Experience in customer service or sales support.
• Familiarity with CRM tools like Pipedrive.
• Detail-oriented with strong communication skills.
• Ability to manage multiple tasks efficiently.
• Proactive approach to customer engagement.
• Experience with order fulfillment processes.
• Knowledge of custom apparel industry is a plus.

Benefits

• Work from the comfort of your home.
• Competitive monthly salary.
• Opportunity to work with a fast-growing company.
• Flexible working hours.
• Gain experience in sales and customer service.