Customer Relationship Specialist / Inbound Sales Representative - Remote

Overview

Lago is searching for a dedicated and engaging Customer Relationship Specialist / Inbound Sales Rep to join our growing team. In this multifaceted role, you will be responsible for managing customer inquiries, providing exceptional service, and driving sales through inbound leads.

In Short

• Oversee all inbound sales traffic.
• Timely responses to customer inquiries.
• Manage completion of artwork with graphic designers.
• Provide pricing to customers and coordinate complex jobs.
• Analyze processes for efficiency improvements.
• Contribute to business success through collaboration.
• Build rapport with customers to understand their needs.
• Convert inquiries into sales.
• Work in a dynamic team environment.
• Drive sales through exceptional customer service.

Requirements

• Strong communication skills.
• Experience in customer service or sales.
• Ability to work independently and as part of a team.
• Problem-solving skills.
• Experience with process improvement.
• Ability to manage multiple tasks efficiently.
• Proficiency in coordinating with designers and factories.
• Willingness to learn and adapt.
• Open to negotiation based on experience.
• Availability to work 8am - 4pm MST.

Benefits

• Competitive hourly wage plus commission.
• Opportunity for growth within the company.
• Work remotely from anywhere in the Philippines.
• Dynamic and supportive team environment.
• Flexible work arrangements.
• Access to training and development resources.
• Engaging company culture.
• Performance-based incentives.
• Health and wellness programs.
• Work-life balance initiatives.