System Administrator - Remote

Overview

We are seeking a highly skilled System Administrator to support our Australian client. As a System Administrator, you will be responsible for the management, maintenance, and troubleshooting of computer systems, servers, networks, and software applications. You will play a crucial role in ensuring the smooth operation and security of IT infrastructures, specifically tailored for the telecommunications industry. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a customer-oriented mindset.

In Short

• Install, configure, and maintain computer systems, servers, network devices, and software applications specific to the telecommunications environment.
• Monitor system performance, identify issues, and troubleshoot to ensure optimal performance.
• Perform regular backups, data integrity checks, and disaster recovery measures to ensure uninterrupted service.
• Manage user accounts, permissions, and access controls in line with industry-specific compliance and security standards.
• Provide prompt and effective technical support and resolution for user inquiries and technical issues related to telecommunications systems.
• Collaborate with cross-functional teams, including network engineers and telecommunications specialists, to implement and enforce IT policies and procedures.
• Conduct system audits to protect against unauthorized access and data breach, taking into account telco-specific vulnerabilities.
• Maintain accurate documentation of system configurations and troubleshooting steps.

Requirements

• Experience in CISCO Unified Communications Manager.
• In addition to the Cisco UC also has experience in the desktop and network space.
• Preferably an all rounder IT Administrator.
• Minimum of 5 years of experience as a System Administrator or in a similar role within the telecommunications (telco) industry.
• Strong knowledge of telecommunications-specific (telco) systems and protocols.
• Experience with telecommunications-specific (telco) equipment and technologies, such as PBX systems, VoIP, and SIP.
• Proficiency in managing and troubleshooting network infrastructure tailored for telecommunications, including routers, switches, and firewalls.
• Familiarity with telecommunications-specific (telco) software applications, billing systems, and customer management platforms.
• Solid understanding of system security principles and best practices in the telecommunications (telco) industry.

Benefits

• 13th Month pay
• 12 sick leaves per year
• 12 vacation leaves per year
• Maternity or Paternity leave
• HMO from day 1 + one free dependent
• Life insurance upon regularization
• MediCash for personal and dependents use
• Rice, clothing, laundry, and meal allowance
• Achievement Allowances
• Birthday Treats
• Company Events and Treats
• Online trainings/Webinars
• Career advancement and promotion opportunities