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Contract / Service Level Manager - Remote

Posted 12 weeks ago
Project Management
Full Time
Worldwide
€ 5,742 - € 8,865/month

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Overview

You will work within the Build & Repair department, part of TDO Networks Mobile Access. Our team of 16 professionals ensures the physical realization and maintenance of KPN’s mobile network. We collaborate with external partners and internal departments to deliver new locations and expansions on time and within budget.

In Short

  • Ensure compliance and optimization of contractual agreements between KPN and Althio.
  • Maintain balance between quality and costs of services.
  • Collaborate with stakeholders to improve processes.
  • Approve invoices for rental of Althio and third-party sites.
  • Manage tactical control of service quality.
  • Establish and execute governance agreements.
  • Escalate operational issues and manage contract changes.

Requirements

  • Minimum 5 years of experience in supplier management of large contracts.
  • Completed HBO/WO education, e.g., in law, finance, or contract management.
  • Solid knowledge of Dutch law.
  • Able to switch between detail and strategic overview.
  • Strong communication skills and persuasiveness.
  • Excellent command of Dutch and English, both spoken and written.
  • Goal-oriented, creative, and structured work approach.

Benefits

  • Gross monthly salary of € 5,742 - € 8,865 based on experience.
  • Fixed 13th month salary.
  • Annual individual and collective salary increase.
  • € 1500 annual budget for training and courses.
  • Flexible vacation days.
  • Good work-life balance.
  • Home office setup support.
  • 50% discount on products and services.
  • Good travel expense reimbursement.
  • Excellent pension conditions.

Translated from Dutch

KPN logo

KPN

KPN is a leading telecommunications company in the Netherlands, known for its commitment to providing reliable voice services and innovative network solutions. The company fosters a collaborative environment where an international team of experts brainstorms and shares ideas to enhance technical solutions. KPN's VoIP Interconnect and VoIP Monitoring teams play a crucial role in maintaining the stability and quality of the VoIP network, embodying a shared sense of responsibility for the national network. With a focus on automation and virtualization, KPN is dedicated to continuous improvement and innovation in the telecom sector.

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