Community Manager (m/f/d) - Remote or Karlsruhe

Overview

At Knuddels, we aim to make social networks truly social again, fostering genuine human connections rather than mere content consumption. As a dedicated Community Manager, you will support our members and work with your team to create a positive atmosphere and community spirit on the platform.

In Short

• Manage and engage with the community, volunteers, and teams via chat, forums, and support.
• Contribute ideas and initiatives for community management and product development.
• Develop and implement strategies to enhance community satisfaction and member retention.
• Act as a liaison between members and product development.
• Organize events, community actions, and meetups.

Requirements

• Strong communication skills with native-level German proficiency.
• Socially aware and empathetic towards others.
• Resilient and calm in challenging situations or conflicts.
• Experience in community management or leadership of communities/groups is a plus.
• Self-driven, structured, and goal-oriented with proactive contributions.
• Reliable team player who can convey company decisions to the community.
• Flexible with scheduling, including occasional evening or weekend meetings.
• Open and friendly character that enriches the team.
• Service-oriented and able to balance member needs with business requirements.
• Willingness to support members outside of regular working hours.

Benefits

• Diverse challenges for personal growth as a Community Manager.
• Team support through conversations, coaching, feedback, and mentoring.
• Flat hierarchies and input in decision-making.
• Flexible work arrangements with trust in self-organization.
• Office in a prime location with free breakfast and lunch, fitness, and workshops.
• Direct feedback from end-users in a B2C environment.
• Focus on our own product, a unique community platform.