Remote Otter LogoRemoteOtter

Head of Client Success - Remote

Posted 10 weeks ago

⚠️ This job is no longer available. Find available remote jobs here.

Knowlej logo

Knowlej

Sales / Business
Full Time
US
$85,000 - $150,000/year

No Longer Taking Applications

Share This Job!

Overview

The Head of Client Success will ensure the satisfaction, retention, and success of school and district partners, leading efforts to support school culture and develop impactful reward experiences.

In Short

  • Develop and execute strategies for client retention and satisfaction.
  • Partner with schools to implement the Knowlej Rubric of Implementation.
  • Design and manage reward experiences for students.
  • Lead a high-performing Client Success team.
  • Utilize CRM platforms like HubSpot for client management.
  • Leverage AI tools to enhance client engagement.
  • Collaborate with Product, Operations, and Sales teams.
  • Analyze client success metrics.
  • Provide exceptional support to schools.

Requirements

  • 5+ years in client success or account management.
  • Experience with CRM platforms like HubSpot.
  • Familiarity with AI tools.
  • Experience with school leaders and educators.
  • Strong leadership and team-building skills.
  • Excellent communication and problem-solving skills.
  • Passion for education and innovation.

Benefits

  • Base salary of $85,000 - $150,000.
  • Performance-based bonuses.
  • Competitive benefits package.
  • Opportunities for professional growth.

Similar Jobs:

Visana Health logo

Head of Client Success - Remote

Visana Health

7 weeks ago

The Head of Client Success at Visana Health will drive customer retention and revenue growth while managing client relationships.

Client Success
Customer Retention
Revenue Growth
Account Management
USA
Full-time
Sales / Business
The Mill Adventure logo

Head of Client Success - B2B iGaming - Remote

The Mill Adventure

1 week ago

The Mill Adventure is seeking a Head of Client Success to lead a team focused on enhancing client satisfaction and maximizing platform usage in the B2B iGaming sector.

Client Success
Account Management
B2B IGaming
Leadership
Worldwide
Full-time
Sales / Business
Nagarro logo

Client Success Lead - Remote

Nagarro

5 days ago

Join Nagarro as a Client Success Lead to manage client relationships and drive business growth.

Client Relationship Management
Program Management
Cross-selling
Upselling
Europe
Full-time
Sales / Business

The Client Success Lead manages a team of Client Success Managers to ensure high customer satisfaction and operational success.

Customer Success Management
Team Leadership
Strategic Customer Management
Operational Management
USA
Full-time
Customer Service
Nagarro logo

Client Success Lead - Remote

Nagarro

1 week ago

The Client Success Lead will manage client relationships and ensure the success of complex programs while driving business growth.

Client Relationship Management
Program Management
Cross-selling
Upselling
Worldwide
Full-time
Sales / Business