Head of Client Success - Remote

Posted 10 weeks ago

Sales / Business

Full Time

$85,000 - $150,000/year

⚠️ This job is no longer available. Find available remote jobs here.

Stakeholder Engagement

No Longer Taking Applications

Overview

The Head of Client Success will ensure the satisfaction, retention, and success of school and district partners, leading efforts to support school culture and develop impactful reward experiences.

In Short

Develop and execute strategies for client retention and satisfaction.
Partner with schools to implement the Knowlej Rubric of Implementation.
Design and manage reward experiences for students.
Lead a high-performing Client Success team.
Utilize CRM platforms like HubSpot for client management.
Leverage AI tools to enhance client engagement.
Collaborate with Product, Operations, and Sales teams.
Analyze client success metrics.
Provide exceptional support to schools.

Requirements

5+ years in client success or account management.
Experience with CRM platforms like HubSpot.
Familiarity with AI tools.
Experience with school leaders and educators.
Strong leadership and team-building skills.
Excellent communication and problem-solving skills.
Passion for education and innovation.

Benefits

Base salary of $85,000 - $150,000.
Performance-based bonuses.
Competitive benefits package.
Opportunities for professional growth.

No Longer Taking Applications

Knowlej

Knowlej is a pioneering education technology company dedicated to addressing chronic absenteeism and enhancing student engagement through innovative solutions. By utilizing AI-driven insights and gamification, Knowlej aims to create a personalized and impactful learning environment for students. The company is on a mission to transform education and improve outcomes for students and schools globally, making it an exciting opportunity for those looking to make a meaningful impact in the edtech space.

Share This Job!

Save This Job!