Player Engagement Agent - Portuguese/English - Remote

Overview

As a Player Engagement Agent, you'll serve as the essential link between our clients and the gaming community, investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers.

In Short

• Serve as a link between clients and the gaming community.
• Investigate and respond to players' questions.
• Provide feedback to developers.
• Work in a dynamic workspace.
• Opportunities for continuous growth.
• Make a meaningful impact in the gaming industry.
• Join a global team of over 12,000 professionals.
• Engage with AAA and Indie studios.
• Contribute to building engaging player communities.
• Participate in a fast-growing service line.

Requirements

• Fluent in Portuguese and English.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service or community management.
• Passion for video games.
• Problem-solving skills.
• Ability to provide constructive feedback.
• Team player.
• Flexible working hours.
• Willingness to learn and grow.

Benefits

• Dynamic workspace.
• Continuous growth opportunities.
• Chance to impact player experiences.
• Work with a global team.
• Engaging company culture.
• Remote work flexibility.
• Supportive team environment.
• Access to gaming resources.
• Opportunity to work with AAA and Indie studios.
• Competitive salary and benefits.