Community Management Lead - Videogames - Remote

Overview

The Community Management Lead will shape the gaming experience for players and communities by managing Community Management and Social Media projects and leading a team of Community Managers.

In Short

• 100% remote position available for candidates based in Europe.
• Lead a team of Community Managers to foster a thriving gaming community.
• Manage Community Management and Social Media projects for various clients.
• Conduct performance assessments and provide feedback to team members.
• Oversee project statuses and ensure quality control procedures are met.
• Monitor KPIs and set goals for the community management team.
• Participate in the recruitment process for team positions.
• Maintain documentation for all project and team-related activities.
• Work effectively under pressure and prioritize tasks efficiently.
• Ensure a fun, friendly, diverse, and inclusive workplace culture.

Requirements

• Minimum 3 years of community management or social media management experience in gaming.
• Proven experience managing teams in the gaming industry.
• Excellent level of English.
• Strong problem-solving skills and proactive attitude.
• Highly organized with the ability to prioritize tasks.
• Competency in using spreadsheet software (Excel, GSheets).
• Basic IT literacy with proficiency in MS Office suite.
• A Bachelor’s degree or equivalent work experience.

Benefits

• Flexible work schedule and work-life balance.
• Opportunity to work on exciting projects with global brands.
• Supportive and inclusive work environment.
• Possibility of freelance cooperation or employment contract.