Customization Specialist - Remote

Overview

As a Customization Specialist, you’ll tailor the Jump AI Assistant to fit the needs of each customer, translating their preferences into AI prompts and ensuring outputs are saved correctly in the CRM.

In Short

• Work with advisors to customize AI outputs.
• Translate customer needs into AI prompts.
• Ensure AI outputs are saved in the CRM.
• Excellent communication skills required.
• Iterate and improve on customer feedback.
• Detail-oriented and capable of multi-tasking.
• Build relationships as a brand ambassador.
• Stay updated on AI trends (nice to have).
• 1-5 years of relevant experience preferred.
• High-performing academic background preferred.

Requirements

• Ability to translate customer requirements into AI instructions.
• Strong writing and verbal communication skills.
• Meticulous and detail-oriented.
• Capable of working independently and quickly.
• Responsible and trustworthy.
• Experience with AI tools and prompt engineering (nice to have).

Benefits

• Competitive salary range of $65K – $80K.
• Equity options available.
• Health benefits provided.