Access and Application Coordinator - Remote

Overview

The Access and Applications Coordinator at Sarah Cannon Research Institute plays a crucial role in managing user access to systems, supporting applications, and liaising with HR for various tasks, all while contributing to the mission of advancing cancer treatment.

In Short

• Provision user access to SCRI/McKesson systems.
• Maintain IT equipment inventory and procurement.
• Provide tier 1 support for SCRI applications.
• Assist HR with Workday related tasks.
• Act as a liaison between SCRI and CereCore access teams.
• Respond to inquiries via Phone, Email, and ServiceNow.
• Ensure timely resolution of user access requests.
• Expand knowledge of access management and information protection.
• Provide after-hours and on-call support as needed.
• Adhere to IT standards, policies, and confidentiality requirements.

Requirements

• Bachelor’s Degree preferred.
• 3 years relevant work experience required.
• Experience with Active Directory.
• Familiarity with ticketing systems like ServiceNow.
• Experience with Workday and Ariba is a plus.
• Experience in Tier 1 application support is beneficial.
• Ability to work in a fast-paced environment.
• Strong communication and problem-solving skills.
• Willingness to learn and adapt to new technologies.
• Located within commutable distance to the Greater Nashville Area.

Benefits

• Comprehensive benefits package supporting physical, mental, and financial well-being.
• Competitive compensation package based on performance and skills.
• Opportunities for annual bonuses and long-term incentives.
• Supportive work culture focused on health and happiness.
• Commitment to diversity and equal opportunity.