Customer Support Representative (Croatian + English) - Remote

Overview

Join a dynamic international team in Athens and help travelers and customers with their everyday needs. We're looking for a motivated, friendly individual who enjoys solving problems and delivering top-quality service in Croatian and English.

In Short

• Respond to customer inquiries via phone, chat, and email.
• Provide accurate information and ensure an excellent customer experience.
• Handle complaints professionally and resolve issues efficiently.
• Keep records of customer interactions and follow up when needed.

Requirements

• Native or fluent Croatian speaker with good English communication skills.
• Customer-oriented, patient, and detail-focused.
• Previous experience in customer service or hospitality is a plus.
• Tech-savvy and comfortable working remotely.

Benefits

• International work environment with training and growth opportunities.
• Supportive and engaging team culture.
• Stable, full-time employment with professional development opportunities.