Virtual Call Center Representative - Remote

Overview

Join our team as a Virtual Call Center Representative, where you will provide exceptional customer support and sales services from the comfort of your home.

In Short

• Work remotely as a Call Center Representative.
• Handle inbound and outbound calls while upselling products.
• Requires a minimum commitment of 9 months.
• Entry-level position with on-the-job training.
• Must have at least 1+ years in customer service or sales.
• Full-time position with a 40-hour work week.
• Competitive salary and performance incentives.
• Must work from a calm environment with required equipment.
• Flexible remote work schedule.
• Career and training development opportunities.

Requirements

• Minimum high school diploma or equivalent.
• Six months of customer service experience.
• Ability to communicate effectively in English.
• Basic computer skills and ability to learn client-specific software.
• Must meet the required laptop and internet specifications.
• Reliable and detail-oriented.
• Must be able to commit to a strict training schedule.
• Ability to handle multiple tasks and resolve customer issues.
• Wired headset and stable internet connection required.
• Ability to work 40+ hours per week as needed.

Benefits

• Work with dedicated colleagues in a professional environment.
• Two yearly company dinners/parties.
• Organizational growth opportunities.
• Training and development programs.
• Performance-based incentives.
• Flexible remote work environment.
• Supportive company culture.
• Competitive base salary.
• Work-life balance with a structured schedule.
• Opportunity for career advancement.