Remote Otter LogoRemoteOtter

IT Support Specialist - Remote

Posted 18 weeks ago
Customer Service
Contract
CA, USA
$25 - $29/hour
IT Support
MAC OS
Enterprise Ticketing System
Troubleshooting
Mobile Device Support
MDM Knowledge
Office 365
Google Workplace
Multi-factor Authentication
Customer Service

Overview

The IT Support Specialist role is a contract opportunity designed to provide hands-on experience and practical skills in technical support, assisting users with troubleshooting and resolving computer system issues.

In Short

  • Address user inquiries related to computer software or hardware.
  • Conduct remote installation of software and perform hardware testing.
  • Execute commands and monitor system functioning.
  • Maintain records of daily data communication transactions.
  • Utilize technical manuals and engage with users for troubleshooting.
  • Minimum 12 months of IT operations experience with MAC OS.
  • Strong verbal and written communication skills.
  • Mobile Device Support and MDM Knowledge required.
  • Experience with Office 365 and Google Workplace.
  • Willingness to travel locally between offices.

Requirements

  • 12 months to 2 years of IT operations experience.
  • Demonstrated MAC OS experience is mandatory.
  • Effective problem-solving abilities.
  • Excellent customer service and interpersonal skills.

Benefits

  • Competitive pay & PTO Benefits.
  • Collaborative environment.
  • Upskilling Opportunities.
Jobs for Humanity logo

Jobs for Humanity

Jobs for Humanity is associated with Welo Data, a company that collaborates with technology firms to deliver high-quality, ethically sourced datasets that enhance AI models. With over 25 years of experience as a Welocalize brand, Welo Data connects a global community of over 500,000 AI training and domain experts, focusing on providing relevant, diverse, and scalable data solutions to drive innovation in the AI industry.

Share This Job!

Save This Job!

Similar Jobs:

S S STEINER logo

IT Support Specialist - Remote

S S STEINER

13 weeks ago

The IT Support Specialist provides technology support to internal users, ensuring effective communication and troubleshooting of IT issues.

IT Support
Technical Assistance
MS Office
Troubleshooting
WA, USA
Full-time
DevOps / Sysadmin

F.L.A

IT Support Specialist - Remote

Freelance Latin America

13 weeks ago

The IT Support Specialist provides technical support and communication to customers regarding their IT issues.

IT Support
Technical Support
VPN
Network Connectivity
Venezuela, Bolivarian Republic of
Full-time
Customer Service

OpenUp

IT Support Specialist - Remote

OpenUp

13 weeks ago

Join OpenUp as an IT Support Specialist to ensure the seamless operation of our infrastructure and support our team in a dynamic environment.

IT Support
Troubleshooting
System Security
Google Workspace
Worldwide
Full-time
DevOps / Sysadmin

M.M

IT Support Specialist - Remote

Modernizing Medicine

14 weeks ago

Join ModMed as an IT Support Specialist to provide essential support for internal tools and technologies.

IT Support
Customer Service
Apple
Linux
India
Full-time
DevOps / Sysadmin
Jimdo logo

IT Support Specialist - Remote

Jimdo

15 weeks ago

Join Jimdo as an IT Support Specialist to enhance IT operations and support a dynamic remote-first team.

IT Support
System Administration
Identity AND Access Management (IAM)
Endpoint Detection & Response (EDR)
Germany
Full-time
DevOps / Sysadmin