Senior Director of Program Delivery - Remote

Overview

This position is for a Senior Director of Program Delivery, responsible for driving excellence in program delivery for large-scale social safety net initiatives in the United States.

In Short

• Lead program delivery across the full safety net portfolio.
• Ensure projects are delivered on time, within budget, and with measurable impact.
• Define and implement best-in-class delivery standards.
• Oversee and coach program directors and delivery leaders.
• Align delivery with organizational strategy.
• Develop practices for consistent project scoping and documentation.
• Act as a trusted delivery voice with government partners.
• Collaborate with finance and resource management teams.
• Drive continuous improvement across a complex portfolio.
• Influence meaningful change at scale.

Requirements

• Deep expertise in civic technology and safety net systems.
• Experience in human-centered service design.
• Strong leadership skills.
• Ability to oversee cross-functional teams.
• Experience in project management frameworks.
• Excellent communication and stakeholder engagement skills.
• Track record of delivering large-scale projects.
• Understanding of financial stewardship and resource alignment.
• Ability to work closely with senior leadership.
• Commitment to improving access to vital services.

Benefits

• Opportunity to influence social safety net initiatives.
• Work with a dedicated team of professionals.
• Engage with government partners and funders.
• Drive impactful change for millions of people.
• Collaborative and supportive work environment.