Product Owner - Remote

Overview

An experienced Product Owner is needed to lead the development of internal tools for operational teams in a fast-paced enterprise environment, ensuring alignment with organizational objectives.

In Short

• Lead development of internal tools for operational teams.
• Translate strategic needs into actionable product roadmaps.
• Collaborate with cross-functional teams.
• Facilitate stakeholder sessions.
• Drive adoption of operational tools.
• Conduct user feedback sessions and usability testing.
• Maintain a prioritized product backlog.
• Oversee tool integration with internal systems.
• Monitor adoption and identify optimization opportunities.
• Work remotely across EST hours.

Requirements

• Experience as a Product Owner.
• Strong understanding of Agile methodologies.
• Ability to translate operational requirements into user stories.
• Experience in collaborating with UX, development, and QA teams.
• Excellent communication and facilitation skills.
• Experience with usability testing.
• Ability to work independently and manage multiple priorities.
• Strong analytical and problem-solving skills.
• Experience in a call center or high-volume operational environment is a plus.
• Must be located in the continental US.

Benefits

• Remote work flexibility.
• Opportunity to work in a fast-paced environment.
• Long-term consulting engagement.
• Collaboration with cross-functional teams.
• Impactful role in shaping operational tools.