Platform Deployment Engineer - Remote

Overview

This role provides an exciting opportunity to lead the technical deployment and onboarding of complex network and observability platforms for enterprise clients.

In Short

• Own the end-to-end technical onboarding and deployment experience for new customers.
• Collaborate directly with clients to scope and execute technical implementation plans.
• Lead platform configuration and Private Agent installation.
• Serve as the primary technical point of contact during onboarding.
• Work closely with cross-functional teams including Customer Success and Engineering.
• Identify and escalate technical challenges to internal teams.
• Influence operational best practices.
• Deliver technical solutions at scale.
• Contribute to long-term customer success.
• Growth potential within a global, innovative, and fully remote organization.

Requirements

• Hands-on technical expertise.
• Problem-solving skills.
• Experience with network and observability platforms.
• Strong customer engagement skills.
• Ability to work collaboratively with cross-functional teams.
• Technical knowledge in configuration and deployment.

Benefits

• Fully remote work environment.
• Opportunity for career growth.
• Work with innovative technologies.
• Collaborative team culture.
• Impactful role in customer success.