Mental Health Clinical Support Specialist - Remote

Overview

This position is posted by Jobgether on behalf of Hazel Health. We are currently looking for a Mental Health Clinical Support Specialist. Join a growing team that’s revolutionizing access to mental healthcare for K–12 students. In this role, you'll play a vital part in telehealth operations, supporting clinical providers and ensuring smooth, timely patient experiences.

In Short

• Manage and optimize provider schedules using internal scheduling systems.
• Support families by coordinating appointments.
• Serve as a communication hub between providers, patients, and school staff.
• Handle system updates in real time and manage calendar changes.
• Prepare accounts and workflows for newly hired providers.
• Monitor and report on key metrics such as capacity and cancellations.
• Collaborate with operations leadership for process improvements.

Requirements

• Detail-oriented and empathetic individuals.
• Passionate about healthcare equity.
• Experience in telehealth operations is a plus.
• Strong communication skills.
• Ability to manage schedules efficiently.

Benefits

• Fully remote work environment.
• Opportunity to make a difference in mental healthcare access.
• Collaborative team atmosphere.