Mental Health Clinical Support Specialist - Remote

Overview

Hazel Health is the nation's largest virtual provider of school-based healthcare services, partnering with districts and health plans across the country to transform schools into accessible healthcare front doors.

In Short

• Work with a team increasing equitable access to quality health care for students.
• Support providers before, during, and after telehealth visits.
• Coordinate appointment availability and assist families.
• Maintain provider schedules to optimize efficiency.
• Act as a liaison between providers and patients.
• Use scheduling software for real-time updates.
• Track key metrics and provide recommendations for improvements.
• Collaborate with leadership for process improvement.
• Fluency in Spanish is required.
• Prior clinical experience preferred.

Requirements

• Fluency or ability to communicate in Spanish.
• 1-2 years of experience in a clinical environment preferred.
• Ability to handle multiple tasks and set priorities.
• Strong organizational skills and attention to detail.
• Excellent written and oral communication skills.
• Customer service skills and experience.
• Bachelor’s Degree preferred.
• Passion for the mission of healthcare accessibility.

Benefits

• Market competitive compensation.
• Option for a 10-month schedule.
• 401k match.
• Healthcare coverage.
• Paid time off.
• Stock options.
• A broad range of other benefits and perks.