Junior IT Support Engineer - Remote

Overview

As a Junior IT Support Engineer at Corelight, you will help provide the technical foundation for our cybersecurity solutions, contributing to the development of security intelligence and operations.

In Short

• Provide frontline support of company services and computers.
• Assist in the administration of identity services like Entra ID and Google Workspace.
• Develop and maintain self-service documentation for end users.
• Participate in incident response activities.
• Provide asset tracking and support in asset management systems.
• Work within a small, collaborative IT support team.
• Gain exposure to security operations and intelligence.
• Opportunity to learn from engineering teams.
• Contribute to a diverse and inclusive work environment.
• Drive ownership of assignments to completion.

Requirements

• Rudimentary knowledge of troubleshooting macOS and Windows.
• Strong communication skills, both written and verbal.
• Creative and analytical thinking skills.
• Familiarity with modern operating systems.
• Experience with scripting languages like bash, PowerShell, or Python.
• Drive to take ownership of assignments.

Benefits

• Competitive salary range of $58,000 - $70,000/year.
• Opportunity for equity and additional benefits.
• Work in a fast-growing cybersecurity company.
• Collaborative and inclusive team culture.
• Remote work flexibility.