Operations Leader - Remote

Overview

The Operations Leader at JLL will be responsible for assembling and leading a team, ensuring effective service delivery standards, and managing operational processes to achieve the company’s goals.

In Short

• Lead and manage a team to maintain service delivery standards.
• Be the point of contact for operational issues.
• Conduct regular feedback and coaching sessions.
• Assist with new hire training and policy documentation.
• Develop relationships with stakeholders for collaboration.
• Provide recommendations for continuous improvement.
• Manage talent retention and attrition levels.
• Provide reporting and data insights on team performance.
• Facilitate discussions and meetings with stakeholders.
• Support other leaders in fostering team culture.

Requirements

• Experience in team management and leadership.
• Strong communication and interpersonal skills.
• Ability to analyze and improve operational processes.
• Experience in real estate or related fields is a plus.
• Capability to manage multiple tasks and priorities.
• Proficient in data reporting and performance analysis.
• Commitment to fostering a collaborative team environment.
• Willingness to support continuous learning and development.

Benefits

• Opportunity to shape a brighter future in real estate.
• Supportive work culture that values diversity and inclusion.
• Access to professional development and training.
• Flexible working arrangements.
• Competitive compensation and benefits package.