HR Knowledge Management Consultant - Remote

Overview

As an HR Knowledge Management Consultant at JLL, you will play a crucial role in maintaining and curating HR content, ensuring quality and accessibility for employees and stakeholders across the organization.

In Short

• Join the global HR Knowledge Management team.
• Maintain and curate HR content on the HR portal.
• Ensure content meets quality standards and best practices.
• Collaborate with HR Centres of Excellence.
• Conduct audits to identify content improvement opportunities.
• Assist with content migration between HR portals.
• Generate knowledge reports and analytics.
• Support system transition and process adaptation.
• Coach stakeholders on content quality and AI readiness.
• Work collaboratively with remote stakeholders.

Requirements

• 1+ years of experience in HR processes.
• Experience with HR self-service portals.
• Proficient in ServiceNow/Workday.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to adapt to changing platforms.
• Experience with Microsoft Office Suite.
• Fluency in English; additional languages are advantageous.
• Customer-centric mindset.
• Ability to prioritize and meet deadlines.

Benefits

• Opportunity to develop HR knowledge and expertise.
• Contribute to a global employee experience.
• Work in a collaborative environment.
• Access to training and development resources.
• Flexible working arrangements.
• Engage with diverse teams across the globe.
• Participate in continuous improvement initiatives.
• Gain insights into HR technology and processes.
• Be part of a leading global real estate company.
• Support a culture of inclusion and belonging.