Data Centre Operations Technician - Remote

Overview

The Data Centre Operations Technician is responsible for providing technical assistance and support within the data centre, ensuring optimal service delivery and infrastructure management.

In Short

• Support Data Centre Operations for Proximity Services.
• Provide 24/7 technical assistance through a 12-hour shift pattern.
• Responsible for installation and management of IT equipment.
• Identify and resolve hardware and cabling issues.
• Maintain cleanliness and security standards within the data centre.
• Collaborate with global counterparts and third parties.
• Must be flexible and customer-focused.
• Good communication and teamwork skills are essential.
• Experience in computer engineering and cabling is required.
• ITIL accreditation is preferable.

Requirements

• Experience in computer engineering.
• Knowledge of cabling and installation processes.
• Ability to work independently and under pressure.
• Good written and verbal communication skills in English.
• Proactive attitude towards improving operational efficiency.
• Experience with hardware maintenance and installation.
• Familiarity with Outlook, Word, and Excel.
• Team collaboration skills.
• Customer service orientation.
• Flexibility in working hours.

Benefits

• Opportunity to work in a global company.
• Supportive work environment.
• Professional development opportunities.
• Access to resources for career growth.
• Engagement in innovative practices.
• Dynamic team culture.
• Commitment to employee well-being.
• Inclusive workplace.
• Potential for remote work flexibility.
• Competitive compensation package.