Data Analyst - Remote

Overview

The Data Visualization & Operations Analyst serves as the central reporting and analytics resource supporting both REF and Soft Admin within the TikTok Americas portfolio. This position enhances the existing data reporting framework by automating dashboards, validating data accuracy, and developing meaningful visual insights that drive compliance, preventive maintenance, and operational excellence.

In Short

• Design, build, and maintain interactive dashboards in Lark Base.
• Extract, clean, and organize data from various sources.
• Validate data weekly to ensure compliance with SLA requirements.
• Conduct monthly data integrity audits across platforms.
• Prepare executive summaries with visualized findings.
• Collaborate with program managers and client partners.
• Support operational improvements through data-driven insights.
• Utilize advanced Excel functionalities for analysis.
• Engage with real estate operations for data management.
• Utilize business intelligence tools for analytics.

Requirements

• 2+ years of experience in data analytics.
• Advanced proficiency in Excel and Larksheet.
• Experience with dashboard creation in Lark Base or similar.
• Familiarity with CMMS systems.
• Strong understanding of KPI/SLA management.
• Excellent communication and visualization skills.
• Analytical mindset with attention to detail.
• Problem-solving abilities across departments.
• Bachelor's degree in a quantitative field preferred.
• Experience in facility management is a plus.

Benefits

• Comprehensive Medical, Dental & Vision Care.
• 401(k) plan with matching contributions.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.