Community Ambassador - Remote

Overview

The Community Ambassador role at JLL focuses on enhancing the employee experience through exceptional customer service and effective management of facilities and vendor relationships.

In Short

• Support employee experience with warm customer service.
• Assist in facilities management and maintenance tasks.
• Develop relationships with clients and suppliers.
• Respond to customer requests and inquiries promptly.
• Manage soft and hard services related matters.
• Handle vendor invoices and payments.
• Coordinate landlord meetings and requirements.
• Maintain communication with the client group.
• Assist in collation of monthly reports.
• Promote a customer-first mindset.

Requirements

• Strong interpersonal skills.
• Ability to multitask and manage diverse requests.
• Good knowledge of local amenities.
• PC literacy and experience with various systems.
• Effective communication skills.
• Experience in continuous improvement initiatives.
• Ability to work unsupervised and mentor colleagues.
• Problem-solving and decision-making skills.
• Ability to build relationships with stakeholders.
• Ethical and culturally sensitive work approach.

Benefits

• Opportunity to work in a global company.
• Supportive work environment.
• Career growth and development opportunities.
• Engagement in meaningful work.
• Access to resources and tools for success.