City Lead - Mumbai - Remote

Overview

The City Lead will manage various aspects of facility management services, ensuring compliance with contractual commitments and operational efficiency while leading the management team.

In Short

• Responsible for strategic contracts management and day-to-day operations.
• Lead the delivery of facility management services.
• Ensure maintenance services are delivered within budget.
• Develop and manage Service Level Agreements.
• Evaluate vendor performance and resource allocation.
• Set annual goals for operational savings.
• Conduct audits on subcontractor quality and performance.
• Liaison with finance teams for client billing and invoicing.
• Prepare MIS reports for management and client reporting.
• Chair monthly progress meetings in the absence of the operations manager.

Requirements

• Experience in facility management or related fields.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze performance metrics and implement improvements.
• Familiarity with compliance and regulatory requirements.
• Proficient in developing contracts and Service Level Agreements.
• Experience with financial management and reporting.
• Organizational skills to manage multiple priorities.
• Ability to train and mentor team members.
• Problem-solving skills to address operational challenges.

Benefits

• Opportunity to work with a leading global real estate firm.
• Professional growth and development opportunities.
• Collaborative and inclusive work environment.
• Competitive salary and benefits package.
• Access to training and resources for career advancement.
• Engagement in meaningful projects that shape the future.
• Supportive team culture focused on success.
• Flexible work arrangements.
• Contribution to community and sustainability initiatives.
• Employee recognition programs.