Senior Product Manager, Printer Operations - Remote

Overview

The Senior Product Manager, Printer Operations is responsible for defining and executing the product vision that supports our end-to-end distribution operations, enhancing customer support through technology and process improvements.

In Short

• Lead the end-to-end product lifecycle from discovery to launch.
• Identify pain points and develop a roadmap for technology and product enhancements.
• Use metrics to identify opportunities for process improvements.
• Collaborate with Engineering, Operations, and Analytics teams.
• Present progress and align with business goals.
• Identify potential bottlenecks and create contingency plans.
• Define product strategy for network operations.
• Champion agile methodologies for rapid adaptation.
• Prioritize improvements that enhance customer support experience.

Requirements

• 5+ years of product management experience, with a focus on supply chain or logistics.
• Strong ability to analyze KPIs and drive product decisions.
• Excellent communication skills across technical and business teams.
• Proven leadership and project management skills.
• Technical understanding of software development processes.
• Resourceful problem-solver with adaptability.
• Bachelor’s degree in Business, Computer Science, Engineering, or related field.
• Track record of delivering product improvements in a support environment.
• Passion for enhancing customer service through technology.

Benefits

• Opportunity to impact product delivery and customer experience.
• Work in a multicultural and multinational team.
• Contribute to the creator economy.