Destination Expert & City Host - Remote

Overview

Join JayWay Travel as a Destination Expert & City Host in Lisbon, where you will help reshape the travel experience for guests visiting the city.

In Short

• Welcome guests upon arrival in Lisbon.
• Communicate with local partners for bookings.
• Prepare guests for their trips.
• Provide recommendations for activities and dining.
• Maintain knowledge of local events.
• Assist with customer service and feedback.
• Write or research content for blogs and social media.
• Participate in company marketing projects.
• Be available for guest inquiries throughout the day.
• Work full-time in a vibrant travel agency.

Requirements

• Permanently based in Lisbon, Portugal.
• Fluent in English and Portuguese.
• Passionate about Lisbon and travel.
• Experience in the tourism industry.
• Exceptional customer service skills.
• Strong planning and coordination abilities.
• Problem-solving skills.
• Flexibility and adaptability.
• Impeccable time-keeping and organizational skills.
• Available to start ASAP.

Benefits

• Competitive pay.
• Comprehensive training and development.
• Collaborative work atmosphere.
• Company laptop provided.
• Dedicated wellness budget.
• Travel opportunities.
• Specialized training sessions in Europe.
• Performance bonuses.