Senior Communications and Training Manager - Remote

Overview

The Senior Communications and Training Manager will be instrumental in elevating dealer communications, improving campaign efficiency, managing territories, and equipping our dealers with the skills they need to turn leads into sales.

In Short

• Manage all communications directed to the National Dealer Network
• Lead dealer training initiatives aimed at converting leads into sales
• Organize and facilitate monthly/quarterly success calls with each dealer in the network
• Implement and supervise the collection of results through the integration of various CRMs
• Enhance lead conversion based on ROI metrics for our dealer network
• Oversee the overall management of dealer territories and provide data on open markets
• Offer monthly forecasts based on dealer territory analysis
• Supervise the performance of dealer and vendor Call Centers
• Oversee all call auditing processes to assess campaigns and dealer performance
• Transform data into clear and actionable recommendations

Requirements

• Proven experience in communications and training management
• Strong project management skills
• Experience with CRM systems
• Ability to analyze data and provide actionable insights
• Excellent communication and relationship-building skills
• Ability to work collaboratively across teams

Benefits

• Opportunity to work with a leading brand
• Career growth potential
• Collaborative work environment
• Comprehensive benefits package