Remote Otter LogoRemoteOtter

Software Operations Engineer - Remote

Posted 14 hours ago
Software Development
Full Time
Colombia

Overview

We are seeking a Software Operations Engineer to ensure the health, performance, and reliability of enterprise applications built on Azure, .NET, and Angular.

In Short

  • Troubleshoot and resolve Tier 2/Tier 3 issues across .NET applications, integrations, APIs, and Azure services.
  • Perform root cause analysis on backend services, Azure Functions, Logic Apps, web apps, and SQL databases.
  • Monitor application health and performance using Azure Application Insights, Log Analytics, dashboards, and workbooks.
  • Execute functional, regression, and integration testing, and support UAT cycles for application updates.
  • Validate Azure deployments, configurations, and environment health in partnership with DevOps/Infrastructure teams.
  • Deliver small enhancements, bug fixes, refactoring, and API debugging within the .NET codebase.
  • Support release management activities, including pre‑ and post‑release validation and documentation.
  • Identify opportunities for automation, monitoring improvements, and operational efficiency using Azure services.

Requirements

  • Mid‑level experience (approximately 3–5 years) with .NET and C# in production environments.
  • Hands‑on experience supporting applications on Microsoft Azure, including App Services, Azure Functions, and Logic Apps.
  • Strong troubleshooting and root‑cause analysis skills across APIs, backend services, and SQL databases.
  • Experience with Azure SQL / SQL Server and writing or analyzing T-SQL queries.
  • Familiarity with application monitoring and diagnostics using Application Insights, Log Analytics, and Azure Workbooks.
  • Experience executing functional, regression, and integration testing, including support of UAT cycles.
  • Ability to debug .NET applications using the IDE, logs, traces, and tools such as Postman or Fiddler.
  • Strong documentation and communication skills.

Benefits

  • Flexible work environment allows employees to work remotely, when needed.
  • Flexible Time Off policy.
  • Medical, Dental, and Vision Insurance.
J.S. Held logo

J.S. Held

J.S. Held LLC is a global consulting firm that specializes in providing technical, scientific, financial, and strategic expertise to clients aiming to realize value and mitigate risk. The company prides itself on being a trusted advisor in high-stakes situations that require urgent attention and integrity. With a comprehensive suite of services, products, and data, J.S. Held helps clients navigate complex and often catastrophic challenges. The firm fosters a high-energy, collaborative environment that values hard work and is committed to attracting and retaining top talent.

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