UX Researcher - Remote

Overview

The UX Researcher will serve as an experienced individual contributor in a team, focusing on developing leadership and mentoring skills while supporting research strategies and design work.

In Short

• Lead cross-functional research efforts.
• Plan, conduct, analyze, and share research knowledge.
• Prioritize research projects based on team needs.
• Facilitate collaboration among researchers and stakeholders.
• Influence and communicate research strategy.
• Contribute to design work including user journey mapping.
• Coach and mentor junior researchers.
• Navigate ambiguous requirements to support delivery.
• Identify risks and provide recommendations.
• Participate in panel interviews.

Requirements

• Bachelor’s degree and 5+ years of experience.
• Experience mentoring junior team members.
• Extensive experience with research principles.
• Experience with Mural and Figma.
• Ability to obtain a public trust clearance.

Benefits

• Awarded Best Place to Work 9 times.
• Competitive compensation and bonuses.
• Medical, dental, and vision benefits.
• 401(k) retirement plan with company contributions.
• 20 days of PTO and 11 paid holidays.
• Professional development reimbursement.
• Company-paid disability and life insurance.
• Health club reimbursement.
• Matching donation program.
• And more!